⭐Our Services⭐

At iAssist LLC, we make running your business easier. From dependable Administrative Support to thoughtful Customer Care and flexible Add-On Services, we handle the behind-the-scenes work so you can focus on growth, clients, and big-picture strategy.

✨ Not sure where to start?
Book a free consultation to discuss your goals — we’ll help you choose the package that fits your business best.

💼 Ready to dive in?
Book your package through our secure client portal and let us take it from there.

🚀 Kick-Off Consultation Call
Every new client begins with a Kick-Off Call — our chance to get to know your business, define your goals, and set up a smooth, organized workflow.

🗓️ This session ensures you get a seamless, high-quality experience from day one — so your success starts right away.

💫Administrative Support Packages💫

  • Administrative Core

    Overview:
    Dependable administrative assistance tailored for small businesses and entrepreneurs. We handle routine tasks so you can stay focused on growth, strategy, and client results.

    Best For:
    Businesses needing regular support with email, calendar management, scheduling, and basic document prep.

    Includes (Key Highlights):

    Email inbox management & correspondence triage

    Calendar and appointment scheduling

    Basic document creation & organization

    Weekly task updates

    Schedule Consultation

  • Administrative Essentials

    Overview:
    Enhanced administrative support for growing businesses, including everything in the Core package plus streamlined communication, reporting, and coordination.

    Best For:
    Business owners and teams managing multiple partners, clients, or projects who need reliable support to keep operations running smoothly.

    Includes (Key Highlights):

    Everything in Administrative Core

    Document creation (templates & light slide decks)

    Vendor/partner follow-ups via email

    Standardized monthly reporting

    Meeting coordination across time zones

    Schedule a consutation

  • Administrative Elite

    Overview:
    High-level, proactive administrative and project management support for executives, entrepreneurs, and teams. Includes Core and Essentials features plus full-scale coordination and strategic oversight.

    Best For:
    Leaders managing multiple projects or clients who need a trusted partner for advanced operational and administrative coordination.

    Includes (Key Highlights):

    Everything in Core & Essentials

    Complex calendar & travel coordination

    Light project management and milestone tracking

    Priority scheduling for administrative requests

    One 60-minute monthly planning session

    Schedule a consultation

💫Customer Support Packages💫

  • Customer Core

    Customer Core

    Overview:
    Reliable, professional customer support for small businesses and startups. We manage client inquiries so you maintain a professional image without the need for full-time staff.

    Best For:
    Entrepreneurs or small businesses needing consistent email-based support for client communications.

    Includes (Key Highlights):

    Email support for up to 2 inboxes

    24-hour response time (business days)

    Template-based replies & FAQ management

    Weekly report of inquiries and resolutions

    Schedule a consultation

  • Customer Essentials

    Overview:
    Expanded customer support for growing businesses managing multiple client touchpoints. Includes Core features plus light chat coverage, faster responses, and reporting.

    Best For:
    Businesses wanting faster response times, consistent updates, and CRM automations without a full call center.

    Includes (Key Highlights):

    Everything in Customer Core

    Live chat management (limited hours)

    Faster email response (within 1 business day)

    Weekly status report & one 30-minute monthly review

    CRM automations & macros for recurring inquiries

    Schedule a consultation

  • Customer Elite

    Customer Elite

    Overview:
    Comprehensive, high-touch customer support with near-dedicated coverage and strategic insights to improve satisfaction and efficiency. Includes Core and Essentials features plus advanced services.

    Best For:
    Established businesses with high-volume communications who need fast, professional responses and hands-on service management.

    Includes (Key Highlights):

    Everything in Core & Essentials

    Phone support (scheduled or limited calls)

    Same-day response for high-priority issues

    Weekly performance dashboards

    One 60-minute monthly strategy call

    Priority scheduling and onboarding

    Schedule a consultation

💫Add-ons💫

  • Book Publishing Support

    Overview:
    Transform your manuscript into a professional, ready-to-publish project with iAssist’s book publishing support. We handle formatting, coordination, and organization to help you bring your vision to life with ease.

    Best For:
    Authors and small publishers seeking professional coordination and guidance throughout the publishing process.

    Includes:

    Manuscript formatting for self-publishing platforms

    Vendor coordination and research

    Light proofreading and content organization

    Publishing timeline guidance

    Schedule a consultation

  • Client or team onboarding assistance

    Overview:
    Make a lasting first impression with seamless onboarding processes for clients or team members. iAssist ensures every step — from setup to communication — feels professional and organized.

    Best For:
    Businesses looking to streamline onboarding systems and create a consistent experience for new clients or team members.

    Includes:

    Onboarding checklist and documentation creation

    Welcome packet or email setup

    Account and access coordination

    Process and workflow organization

    Schedule a consultation

  • CRM system setup assistance

    Overview:
    Optimize your business systems with tailored CRM and workflow setup support. iAssist helps you select, customize, and implement tools that simplify your daily operations.

    Best For:
    Entrepreneurs or teams setting up or refreshing client management and project tools.

    Includes:

    CRM setup and configuration (Dubsado, ClickUp, Asana, etc.)

    Workflow and form customization

    Basic automation setup

    Training and documentation of system use

    Schedule a consultation

  • Phone Support (1 Agent)

    Overview:
    Deliver a professional, personable client experience with dependable phone support. iAssist manages your client calls, scheduling, and follow-ups with care and attention to detail.

    Best For:
    Businesses that want reliable phone coverage and client communication support.

    Includes:

    Inbound and outbound call handling

    Appointment scheduling and client follow-ups

    Call logs and summary tracking

    Custom phone script creation

    Schedule a consultation

  • project coordination & management

    Overview:
    Stay on track and on schedule with iAssist’s expert project coordination and management. We oversee communication, deliverables, and progress so your projects run smoothly from start to finish.

    Best For:
    Small to mid-sized businesses and teams managing multiple projects who need structured organization and accountability.

    Includes:

    Project timeline and milestone development

    Team and vendor coordination

    Progress updates and documentation

    Post-project recommendations

    schedule a consultation

  • Social media management (light)

    Overview:
    Keep your brand visible and consistent online with light social media management. iAssist helps you stay connected with your audience through engaging, scheduled content.

    Best For:
    Small businesses and entrepreneurs seeking regular online presence without full-time management.

    Includes:

    Content scheduling and post management

    Caption writing and basic engagement

    Hashtag and post optimization

    Monthly recap and content tracking

    schedule a consultation