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A digital graphic displaying three packages of administrative services: Administrative Core, Administrative Essentials, and Administrative Elite. Each package features an icon and a brief description, with the titles in bold and larger font.
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  • Overview: Dependable administrative assistance for small businesses and entrepreneurs.

    Best For: Businesses needing regular administrative help (email/calendar management, scheduling, document prep).

    Hourly Rate: $50/hr | Monthly Rate: $500 (~10 hours)

    Includes: • Email inbox management & correspondence triage • Calendar & appointment scheduling • Basic document creation • Data entry & file organization • Weekly task update report • One point of contact

    Exclusions: • Travel booking & itinerary management • Vendor contract negotiation/management • CRM system setup or automation • Bookkeeping, payroll, legal, HR services • After-hours/weekend coverage —Description text goes here

  • Overview: Advanced administrative support including Core services plus enhanced support.

    Best For: Business owners, team leaders, entrepreneurs managing multiple partners or clients.

    Hourly Rate: $50/hr | Monthly Rate: $1,000 (20 hours)

    Includes: • Everything in Core package • Document creation (templates, light slide decks) • Vendor/partner follow-ups via email • Standardized reporting in Excel • Meeting coordination across time zones.

    Exclusions: • Travel booking beyond standard • Vendor contract negotiation beyond follow-up • CRM setup, automation, integration • Bookkeeping, payroll, legal/HR services • After-hours/weekend coverageription text goes here

  • Overview: High-level, proactive administrative and project management support.

    Best For: Leaders and professionals managing multiple projects or clients.

    Hourly Rate: $45/hr | Monthly Rate: $1,800 (40 hours)

    Includes: • Everything in Core & Essentials packages • Complex calendar & travel coordination • Project management support • Priority scheduling • One 60-min monthly planning session

    Exclusions: • Vendor contracts beyond coordination • CRM setup/integration • Bookkeeping, payroll, legal services • After-hours/weekend coverage

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Overview of customer support packages: Customer Support Core, Customer Support Essentials, and Customer Support Elite, each with descriptions and visuals of support features.
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  • Overview: Reliable, professional customer support for small businesses.

    Best For: Small businesses with regular customer inquiries.

    Hourly Rate: $60/hr | Monthly Rate: $600 (~10 hours)

    Includes: • Email support for up to 2 inboxes • 24-hour response time • Template-based replies & FAQ management • Weekly report of inquiries/resolutions

    Exclusions: • Phone/chat support • CRM setup/data entry/tracking • Weekend/after-hours coverageDescription text goes here

  • Overview: Customer-focused support for growing businesses.

    Best For: Businesses expanding beyond basic email support.

    Hourly Rate: $55/hr | Monthly Rate: $1,100 (~20 hours)

    Includes: • Everything in Core package • Live chat management • Faster email response (1 business day) • Weekly status report & 30-min metrics review • CRM automations/macros

    Exclusions: • Phone/outbound calls • Weekend/after-hours coverage • CRM system creation/integration • Advanced data tracking/analytics

  • Overview: Comprehensive, high-touch customer support.

    Best For: Established businesses managing larger volumes or multiple channels.

    Hourly Rate: $50/hr | Monthly Rate: $2,000 (~40 hours)

    Includes: • Everything in Core & Essentials packages • Phone support (limited) • Same-day response for high-priority issues • Weekly performance dashboards • One 60-min monthly strategy call • Priority scheduling/onboarding

    Exclusions: • 24/7 or weekend coverage • Advanced CRM/integrations • Extensive technical support • On-site support

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